am I just an idiot? why is this happening?

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Ian Heath

• February 02, 2022 00:04

Hi.  So this hasn't happened before, but now suddenly when I click on the workflowy app icon to start (macOS Monterey), the menu bar appears at the top and the program seems to load, but the actual main white window where all the bullets are is not visible.  It's like it's been minimized somehow, and when I click 'toggle fullscreen' it suddenly appears just fine, but then when I toggle fullscreen off again, it doesn't just shrink a little bit but stay visible on screen, instead it seems to minimize completely down to the bottom left of my screen.  I've never seen anything minimize down to the lower left before, and there's no way I can swipe or bring it up again except to toggle fullscreen.  It's the weirdest thing.  I only have one desktop space (I thought that might be the issue, but it's not.)

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  Frank (Workflowy Support)

  • February 02, 2022 00:26
  • Edited

  Hi Ian,

  > am I just an idiot?

  I don't think so.

  This has happened to multiple users and it would be good to understand why. It only presents itself on Mac as far as I can tell...

  Would you try uninstalling all traces of WorkFlowy completely with this free software:

  https://freemacsoft.net/appcleaner/ 

  ... and then reinstalling?:

  https://www.workflowy.com/downloads/ 

  Another thing to try would be to compare with the beta app. You can install this simultaneously:

  https://beta.workflowy.com/downloads

   

   

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  Ian Heath

  • February 02, 2022 21:12

  the uninstall and reinstall worked!  No idea why it happened or what, but it's fixed!  thank you!

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