MFA Switched Off but still enforced
MFA Option is switched off - but still cant log in with out having to enter code emailed to me.
Very irritating - how can I stop this please?
Also I have been using Workflowy for years. Once upon a time I was a paid subscriber but there was so little development of the product I reverted to free. But now the product has told me I have used 250 items this month - given I have hardly logged in because of TFA issue above I struggle to believe this, so please can you check.
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Hi Lucy,
There are 2 different dynamics here. And it might not be very clear to everyone:
1. On your end, MFA is indeed "switched off". Here's more about the MFA feature on our blog:
https://blog.workflowy.com/multi-factor-authentication/
2. Then there's your login method, which can either be code-based or password-based. So that you don't have to go to your email and retrieve a code every time you want to log in, you can change to a password-based login in your Settings menu... or by following this link:
https://workflowy.com/accounts/password_reset/
As far as the number of bullets used, it may be that instead of logging into an existing account, you created a new account... and some new accounts are prepopulated with a template/ practice outline. I don't have access to check and see what's happening on your end... so would you send me an email to help@workflowy.com from your WorkFlowy email address? 🙏
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