Newbie Q re: Embedded Tweets

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11 comments

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    Frank (Workflowy Support)

    Hi Metta!

    In the Embeds section within your Settings menu, you'll see an option that needs to be enabled for embedding tweets... next to the YouTube embeds toggle...

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    Metta L. Zetty

    Thanks for your follow-up, Frank.

    As you can see in my original help request, I already have the embed Tweet option turned on.

    Just now tested again and confirmed my Tweets are still not displaying.

    Please advise.

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    Frank (Workflowy Support)

    Hi Metta,

    Would you try logging out and back in again?

    Also... could you give me the tweet/ link that I can test in WorkFlowy to see if it works for me?

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    Metta L. Zetty

    I've logged in/out multiple times since submitting this help request (including just now), with no change in the display of any of my Twitter links.

    Any and every tweet I've tried simply displays as URL. Here's one you can try:
    > https://twitter.com/mettaseva/status/1463349771368910849

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    Frank (Workflowy Support)

    I've just tried pasting into my WorkFlowy and it does in fact display. Are you on the desktop app or the web app?

    Could you show me a screenshot of your Settings menu where you have the Embeds section?

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    Metta L. Zetty

    I'm currently in the web app since I've not been able to log into my desktop app.

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    Frank (Workflowy Support)

    This is odd. I don't have anyone else reporting this... so may I ask you to clear your browser cache for WorkFlowy?

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    Metta L. Zetty

    Browser cache has been cleared. No change.

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    Deekshith Rao Juvvadi

    Hi, even I'm facing the same issue. I've had the 'Embed Tweets' option enabled for a long time now, but never really tried adding Tweets. Trying today, but it's not working. 

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    Metta L. Zetty

    That's really odd b/c the tweet embed function is working for me now.

    Hope Support will be able to get to the bottom of this for you.

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    Frank (Workflowy Support)

    Hi Deekshith,

    Would you mind giving me an example of a tweet link you're using? And what platform are you on? Desktop? Browser app?

     

     

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