Sidebar doesnt collapse

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Adam Sussman

• May 04, 2021 18:23

When I collapse everything including the sidebar, and close and open workflowy, items on the main screen remain collapsed while the sidebar remains expanded. This is hapenning on a Windows 10 PC. Is there a setting for this?

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  Frank (Workflowy Support)

  • May 04, 2021 21:26

  Hi Adam,

  Would you mind showing us a screen recording so we can see what you're seeing?

   

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  Adam Sussman

  • May 04, 2021 23:38

  Hi Frank,

  I have uploaded a video below

  https://u.pcloud.link/publink/show?code=XZewyeXZEyjVkXeiSuB5UPd83mpBmLqdS9ok

  In it I collapse everything in the sidebar and when I open WF,  the sidebar is expanded.

  I could only record this by opening a new tab next to the original one. In reality this happens when I close the original tab and then open a new one.

  This is not a browser issue as this happens with Firefox and Chrome.

   

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  Frank (Workflowy Support)

  • May 07, 2021 19:17

  Hi Adam,

  Does this happen when you refresh the same tab after collapsing items in your left bar?

  Have you tried logging out and back in again and then testing?

   

   

   

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  Adam Sussman

  • May 07, 2021 19:35
  • Edited

  Hi Frank,

  Yes it does happen when I refresh the same tab after collapsing items in my left bar.

  It is sporadic. It happens, then eventually behaves normally again. At the moment everything is working as it should.

  I'm pretty sure I tried logging out and back in again the last time this happened. I'll make sure to try that the next time it occurs and report back.

   

   

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