iPhone app - slow expand

April 04, 2021 18:21

Hello everyone,

When I updated the app lately I have noticed that expanding/collapsing a node takes significantly more time than it used to (before - immediate, now - around second). Did anyone notice it or just me?

Best regards,
Pawel Kawalec

Comments

13 comments

Frank (Workflowy Support)

April 08, 2021 16:24
Hi Pawel,

Does this happen when expanding all lists or primarily with bigger lists?... any difference if it's a mirror vs. non-mirror?
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PK

April 09, 2021 11:19
It happens to all lists, regardless of how many nodes it consists of or if's a mirror or not.
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Frank (Workflowy Support)

April 09, 2021 22:25
Would you try deleting and reinstalling?
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PK

April 10, 2021 09:20
Yes, didn't help. I will try to reset my phone to factory settings.
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Alex

June 01, 2021 20:16
Hello! I have the same problem. Also I noticed that the same latency exist when I use toolbar commands
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Phil C

September 10, 2021 21:46
This is still a problem for me as well. On iPad, it only appears to be slow when using the zoom to, collapse, and expand buttons in the UI, but it's fast when using external keyboard shortcuts like cmd-down arrow.
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Alexandr

February 04, 2022 11:44
I have same issue, every UI reaction has some latency

See video: https://disk.yandex.ru/i/6w2PyFxEuC-CHQ pane opened with latency after tap. Expand have same latency. This makes working in app uncomfortable.

Reinstall app doesn't help
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Frank (Workflowy Support)

February 04, 2022 14:03
Hi Alexandr,

It's hard to see in the screen recording exactly when you are tapping and how long it takes for the side bar to open 😬
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Alexandr

February 04, 2022 23:23
Hi Frank!

There's short tap in left-bottom corner visualized, see screenshot from video: https://disk.yandex.ru/i/tLTNqqUVxlqXfA

See also zoomed and cropped video: https://disk.yandex.ru/i/V5yN7XFFCc2nZQ, tap is right after start of video
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Frank (Workflowy Support)

February 07, 2022 15:10
Thank you Alexandr,

The latency is a little less for myself when opening and closing the left panel. It's not instant. I think there's a tad bit more of a delay on your end from what I can see in your recording. Does this happen with everything on the interface? Would you try recording zooming in, completing items, etc?
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Alexandr

February 07, 2022 16:59
Hi Frank!

Here's new video: https://disk.yandex.ru/i/vcnSKjIJwgsBxA

I've tried to record taps with custom gesture. Everytime circle changes its position - it is a tap. Open setting, zoom in/out all have latency. However, completing items is instant (not recorded on video)

Even selecting menu item in settings have latency (i.e. 'Show completed' actually shows completed and updates its text to 'Hide completed' after a delay)
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Frank (Workflowy Support)

February 07, 2022 21:05
Hi Alexandr,

I've forwarded this to the developers to have a look at.

Internal reference.
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Alex Jones-Wolsey

August 18, 2022 08:15
I too have this issue and stopped using your product as a result. Just returned to see if maybe this is fixed but its not. The iOS app is painfully slow since you guys did the large update to the app a while ago. There is maybe >0.25s delay when zooming in/out of bullets or tapping to expand. You tap... nothing happens then after waiting the app finally responds. It's only a small delay but it makes the app feel unresponsive - disabling all the experimental features does not help.
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