Issues downloading WorkFlowy application

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    Frank (Workflowy Support)

    Hi Martin,

    This is a relatively new issue we've been trying to figure out – why Windows defender, etc. are picking up on WorkFlowy as being malicious. This is worrisome.

    As far as the company... It's registered as "Funtime Routine". Probably a tad more serious than the name "WorkFlowy"...

     

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    Ray Goldberg

    I am having the same issue. What is the status of resolving this?

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    Frank (Workflowy Support)

    Although for some folk there may be a warning (and we're working on figuring this out), WorkFlowy is safe to install and you can go ahead and install via whatever option it gives you. Could you show a screenshot of the error window?

     

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    Martin Karlsson

    When I click the download link, the following appears at the bottom of Edge window.

    I click on Open, and it changes to this:

    I click the three dots, and this menu shows:

    I select Keep and this dialog shows:

    I click Show more:

    I click on Keep anyway and another dialog shows:

    I click on More info:

    Then this will finally run the installer.

    When you are downloading and installing WorkFlowy, that is the name you expect to see. Like "WorkFlowy Inc.". And seeing a name such as "funroutine" is not really instilling confidence when all this happens. To me that name sounds like a joke and my first thought was that this is maleware or a trojan horse disguising itself as WorkFlowy.

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    Frank (Workflowy Support)

    Hmmm, we don't intend for "FUNROUTINE" to be a joke :-(, although the confusion is understandable. It's like Google's "Alphabet Inc."... except they are more recognizable.

    The download does come directly from our site, so that does help... but as I mentioned, we are looking into this. What would help, though, is if users like yourself would click on the "report this file as safe" option when downloading.

     

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    Ray Goldberg

    I used Chrome but got identical (or nearly identical) messages. In case it helps, I'm using:

    Edition Windows 10 Home
    Version 20H2
    Installed on ‎3/‎20/‎2021
    OS build 19042.867
    Serial number *******
    Experience Windows Feature Experience Pack 120.2212.551.0

    Fwiw, the "FUNROUTINE" name really must be changed. I thought immediately it was malware as well. 


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    Frank (Workflowy Support)

    I asked Jess, our CEO, and unfortunately it's not something that can be changed...

     

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    Martin Karlsson

    It comes off as unprofessional to use a name for your binaries that doesn't appear on your website.

    It comes off as very unprofessional to ask your potential customers to verify that your products are safe. (I mean, really, buy a signing certificate from a Microsoft approved vendor and this will all go away.)

    Is comes off as extremely unprofessional to have your users ask for two-factor authentication for YEARS and only implement it AFTER you've been breached.

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    Frank (Workflowy Support)

    Hi Martin,

    All points noted. I had actually asked our CEO previously about changing this (FUNROUTINE) and he explained that it was not possible. We have had WorkFlowy shared lists be used for phishing purposes and when users have written in we have taken down the offending accounts immediately. I am told that this is the reason we're being flagged as malicious software. Our CEO has reached out to to Microsoft and Apple to find out about a solution. It is not something that is on our control at this very minute. We don't expect our users to jump through hoops and we understand it may be frustrating, however, my job is to try and offer workable solutions in the immediate. WorkFlowy itself was not breached. We had a credential stuffing attack and took immediate action. the 2FA point it well taken and on behalf of WorkFlowy I appologise yet again. We are being pragmatic moving forward... and we would love for you to join us!

     

     

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