Can't log in on Mac App on Catalina

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Adam

• August 07, 2020 12:03

I have a macOS Catalina 10.15.1. 

I've reinstalled the desktop app multiple times and each time it's been showing 'There was a problem logging in, please try again later'. What to do? I do have workflowy in the firewall exceptions (and tried with the firewall completely turned off as well). I've been using the browser version for a few months now, but I really miss the desktop app.

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  Frank (Workflowy Support)

  • August 10, 2020 19:29

  Hi Adam, 

  Sorry you're having issues logging into the desktop app. Have you checked to see that there are no spaces before and after your email address?

   

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  Adam

  • August 10, 2020 20:55

  Yes, there are no spaces before and after the email address.

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