Windows App is closing after a few seconds

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Hans

• July 01, 2020 15:02

When a new version is available for download the current installation is simply closing after a few seconds without a warning.

The only way to correct this is to download the new version and install this over the current version.

What is the solution for this?

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  Frank (Workflowy Support)

  • July 01, 2020 18:33

  Hi Hans,

  Thank you for reporting. We're going to gather information and start looking into this. This doesn't sound good :-(

   

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  Hans

  • July 17, 2020 07:54
  • Edited

  @Frank

  Is there an automated update system within the workflowy app? I asume that updates are installed without the adminstrator richts and maybe thats the reason why my business laptop closses the app because of insufficent rights.

  It is getting anoying, maybe you make an option te switch this off, or only excecute this monthly?

  Is there a way to blok this? do you have another solution?

   

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  Frank (Workflowy Support)

  • July 21, 2020 01:04

  Hi Hans,

  Would you try using the browser app? Also, a couple of days ago we came out with a fix for a bug that was caused by a "Zscaler" update (security/ firewall thing in corporate environments). It would be interesting to see if this did anything on your end.

  ~ Frank

   

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