App crashes after page refresh on Firefox

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4 comments

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    Frank (Workflowy Support)

    Hi Kirill,

    I have been unable to reproduce via firefox. Reloading from any zoomed WorkFlowy page/ URL works fine for me. Can you confirm that this is not a temporary outage?

    ~ Frank

     

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    KIRILL SEMENOV

    Hi Frank,

    Yes, I confirm.

    1. I open https://workflowy.com/ - works well

    2. I navigate to https://workflowy.com/#/893375989317

    3. Refresh gets me "WorkFlowy is having trouble starting."

    Could be a check they introduced recently, in FF 76 -  https://www.fxsitecompat.dev/en-CA/docs/2020/navigation-to-unknown-protocol-will-be-blocked/ and “workflowy://workflowy.com/#/7a6eac01270a” link is not passing the security requirements.

    Refresh works fine on Chrome 81.0.4044.138 64-bit

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    Frank (Workflowy Support)

    Hi Kirill,

    Do you have the "Open links in app" experimental feature activated in your settings? If so, could you turn that off and see if that's the issue?

    Also, do you have a special reason to want to refresh your WorkFlowy page?

    ~ Frank

     

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    KIRILL SEMENOV

    SOLVED

    Hi Frank!

    I checked the "Open links in app" experimental feature in my settings just now. It was toggled OFF. I toggled it ON and back OFF again, doing hard page refresh every time. It didn't start working after turning ON, but the linked refresh started to work again after turning back off.

    Thanks for the quick responses!

     

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