windows defender is blocking installation
When I download and try to install the Windows client, Microsoft Defender Smartscreen pops up a warning about an unknown app. It has never done this before... Any thoughts why Windows is flagging your installer?
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Hi Jesse,
You are welcome to try and install again:
https://workflowy.com/downloads/
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Hi Randy,
We are very much still trying to resolve this. We kind of have our hands tied. We've reached out to Microsoft. Would you paste a screenshot after you've clicked on "More information"?
Also, could you try removing all traces of WorkFlowy using the free Revo Uninstaller software and then installing the desktop app again?: https://www.workflowy.com/downloads/
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Thank you for quick response, Frank!
Here's a screenshot after executing the EXE:
And here's the screenshot after clicking 'More info':
I've not yet had an opportunity to uninstall / reinstall; that's next on the list. I'll report back.
Please do not hesitate to contact me if you should have any questions.
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Ok... so would you check what programs defender is blocking and put WorkFlowy on the whitelist?:
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Same problem happens to me, and it's complicated by the fact that every so often, Workflowy disappears from my pinned apps on the taskbar, so I can't start it, and then stops working at all and needs re-installing. I worked around it by downloading with Chrome and accepting the "risk", and it's all OK - but I think this has happened a few times over the past few months.
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Workflowy team -- have you guys contacted Microsoft? Your app is blocked on all installs. I am trying to introduce your tool to the clients I work with (they always ask me "what are you using?") -- and when we try to install it is throwing up warning from windows. It's embarrassing.
For the record - a few folks started using competition instead... Workflowy is better. Can we get this resolved?
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Hi Jesse,
Yes... we have reached out to Microsoft. They're not easy to communicate with. I've asked the team to persist in this...
Ref: https://workflowy.phacility.com/T905
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Hi Jesse,
This is not happening to all users... just a lucky few users... but what should be possible immediately is to power through the install by clicking on "more information" or something to that effect. Not ideal when installing and showing others the WorkFlowy ropes simultaneously :-(
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This seems to lay out the problem and options for overcoming it from the developer side pretty well: https://stackoverflow.com/questions/48946680/how-to-avoid-the-windows-defender-smartscreen-prevented-an-unrecognized-app-fro
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Thank you Jason. I'll get that to the team.
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