Bullets missing & changing states

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Anton

• December 23, 2019 10:22

Hey there,

 

For the past ~5 days or so it seems like I started to notice that some of my bullets either disappear or change state, meaning instead "bullet name and comment" I would get just two bullets one after another.

 

Has anyone encountered something like that recently?

 

I am still not sure if WorkFlowy actually randomly deletes my bullets but it really seems like it (I am not on a paid acc so it is hard to compare backup versions). However, if this is really the case, I will be horrified.

 

Thanks, 

A

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  Daniel Hanlon

  • January 27, 2020 14:21

  I think I've had a similar issue.  Several bullets with significant sub-tasks and information are no longer there.  I can allow for the possibility that I mistakenly did something to delete these, but it's hard to imagine that happening.  Is there bug or a setting that has the potential to make that happen?  

  I have checked the "show completed" setting as a possibility, and that's not it.

  Thanks.

   

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  Frank (Workflowy Support)

  • January 27, 2020 19:26

  Hi @A,

  Could you take a look and see whether perhaps you are dealing with a list that you have shared with others and perhaps they are deleting items? WorkFlowy data never randomly changes or gets deleted... but we do have people who delete items in shared lists. You can search for all shared lists from your home page by typing the following into the search box:

  is:shared

  You should then check that your shared lists are not giving editing permissions to others (in the case that they are not collaborative outlines)

   

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  Frank (Workflowy Support)

  • January 27, 2020 19:30

  Hi Daniel,

  I'm creating a ticket (email) and we can troubleshoot there :-)

  The other possibility is that sometimes users drop lists into other lists by accident... in which case, one can do a search from their home page for key words in the lists that seem to have gone missing.

   

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