Email links broken

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Alex Trew

• November 06, 2019 10:55

Since this is marked "answered" I am creating a new post. Links to mail messages on Mac OS are still not working in either the Mac app or the web version. I get this kind of thing,

which creates an email with the underlined in the To: field,

It would be very useful if it worked! In the meantime I can use links created by https://hookproductivity.com but this shouldn't be necessary (and doesn't work on iOS).

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  Frank (Workflowy Support)

  • November 06, 2019 17:25

  Hi Alex,

  Thank you for refreshing this discussion! Just a quick question... have you found that linking to a specific email thread... and then responding to an email after following through is a few steps slower?

   

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  Alex Trew

  • November 06, 2019 17:43

  Thanks Frank. I'm sorry for being dense, but what do you mean by linking to a specific email thread? Is there a way to make a link to a thread that is different to making a link to a message?

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  Frank (Workflowy Support)

  • November 06, 2019 18:30

  Hi Alex,

  I'm not sure what device or email service you're using... but, for instance, with Google, in your browser, each email thread/ message has a unique URL. What I've done in the past is grab this URL and pop that into WorkFlowy... so that when I click on the link it takes me to the email or thread... and then I respond... which, if I'm not being super dense myself, might be a different way of getting things done... as opposed to creating a mailto: link for a specific person/ organization. I think that's what you're trying to do... respond to a certain email address. I may be barking up the wrong tree!

   

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  Alex Trew

  • November 06, 2019 18:48

  Sure, but I’m afraid I’m not in email on a web browser. I’m using Mac OS like I said, and using the stock Mail app. One can generate a deep link to a particular mail message (not an address, person) — it even then works on iOS to get back to the particular email. For some reason WorkFlowy is not processing it as a whole link starting from the “message://...” bit. This is what is described a bit further down in the other post I linked to.

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  Frank (Workflowy Support)

  • November 06, 2019 19:01

  I have triaged this for the team to look at when resources are available!

   

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  Alex Trew

  • November 12, 2019 09:23

  Thanks!

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  rawbytz

  • November 12, 2019 16:40

  Frank, WorkFlowy has different regex matching patterns for both urls and email addresses. You probably need to adjust your email regex so it doesn't interpret this url as an email address.

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  Alexander Aldrich

  • December 03, 2019 04:42

  Assuming you have a Mac (which one must based on the OP's comment), there's an easy workaround found here: https://www.macsparky.com/blog/2019/2/applescript-to-link-to-apple-mail-message.

  Basically, using your preferred text expander, you can easily format the link to work within WF. I started using it today and it's wonderful. Observe: 

  

  That link is clickable and will open the email just as you would expect.

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  Alex Trew

  • December 03, 2019 09:38

  Thanks for that. I was using something so very similar but somehow it was invoking a different type of message id.

  My AppleScript was using the following:

  set _messageURL to "message://%3c" & _msg's message id & "%3e"

  Which was then creating:

  

  which, as you can see, is being parsed wrongly (since it thinks there's an email address because "something@something.com")

  When I then use the MacSparky method on the same email

  set _msgID to do shell script "/usr/bin/python -c 'import sys, urllib; print urllib.quote(sys.argv[1])' " & (message id of _msg)

  it has substituted HTML for the @ and so then parses just fine!

  

  Thanks! I got there in the end!

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