Always get a "server not responding, reload" message

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    WorkFlowy Support

    Thanks Cameron, we're looking into this. 

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    Cameron J Peterson

    The official error that shows up in the task bar is "We're sorry, the server returned an unexpected response.  Please reload the page and try again."  The bottom says that it "Autosaved just now" in the settings, but when I hit save again, the error appears again.  The only way to get it to sync is to sign out and sign in again.  Not convenient.  

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    Frank (Workflowy Support)

    Hi Cameron... still working on figuring it out!

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    WorkFlowy Support

    Hi Cameron,

    If you reload, does the issue happen again immediately?

    ~Jesse

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    Cameron J Peterson

    The issue has seemed to go away the past few weeks.  The only time I've seen it is when I've been on the "Workflowy Release Notes" bullet that I've added to my list.  

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    Adam Pearson

    I'm getting this fairly constantly with iPhone and iPad

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    Frank (Workflowy Support)

    Hi Adam,

    Have you noticed this pops up when you're switching between devices?

     

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    Cameron J Peterson

    This happened again to me yesterday.  It still seems to happen every week or two.  Although yesterday was the first time that the page successfully refreshed when I tapped "reload page".  Usually I have logout and backin, or delete the app and reinstall it.  

    I think this may have occurred after switching between iphone and ipad (or vice versa).  

    I have also had it occur where my phone won't update my bullets at all.  It just sits there like it's all fresh and happy, but never actually syncs.  

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    Christopher Lee Ladd

    Hi, I am having the same problem.  I have recently reactivated my love for this application.  I found myself continually being driven to taskpaper and then I realized there was an even better tool.  I must say that im very happy to see the progress that's been made on the application.  

    I am get the message: 

    We're sorry, the server encountered an error while saving your data.  Please reload the page and try again.  

    When I click/touch to reload the page it resolves itself.  This is happening on every start up and with every device.  (Mac pro m1, I pad pro, I phone 11 pro). 

    I can be away for minutes or for hours or even seconds and any time, and on any platform that I open the app...when it reloads or "updates" it throws this message up.  

    It is very concerning...im almost to a point where I could pull the plug and move all of my taskpaper notes and lists and most of whats in notion and even alot of what is archived in drafts over to workflowy...but not until I know whats going on with this message. 

     

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    Johannes Bogers

    I'm continually getting this message as well (in a bright yellow bar)

     

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