Always get a "server not responding, reload" message

Answered

Comments

8 comments

  • Avatar
    WorkFlowy Support

    Thanks Cameron, we're looking into this. 

    0
    Comment actions Permalink
  • Avatar
    Cameron J Peterson

    The official error that shows up in the task bar is "We're sorry, the server returned an unexpected response.  Please reload the page and try again."  The bottom says that it "Autosaved just now" in the settings, but when I hit save again, the error appears again.  The only way to get it to sync is to sign out and sign in again.  Not convenient.  

    0
    Comment actions Permalink
  • Avatar
    Frank (Workflowy Support)

    Hi Cameron... still working on figuring it out!

    0
    Comment actions Permalink
  • Avatar
    WorkFlowy Support

    Hi Cameron,

    If you reload, does the issue happen again immediately?

    ~Jesse

    0
    Comment actions Permalink
  • Avatar
    Cameron J Peterson

    The issue has seemed to go away the past few weeks.  The only time I've seen it is when I've been on the "Workflowy Release Notes" bullet that I've added to my list.  

    0
    Comment actions Permalink
  • Avatar
    Adam Pearson

    I'm getting this fairly constantly with iPhone and iPad

    0
    Comment actions Permalink
  • Avatar
    Frank (Workflowy Support)

    Hi Adam,

    Have you noticed this pops up when you're switching between devices?

     

    0
    Comment actions Permalink
  • Avatar
    Cameron J Peterson

    This happened again to me yesterday.  It still seems to happen every week or two.  Although yesterday was the first time that the page successfully refreshed when I tapped "reload page".  Usually I have logout and backin, or delete the app and reinstall it.  

    I think this may have occurred after switching between iphone and ipad (or vice versa).  

    I have also had it occur where my phone won't update my bullets at all.  It just sits there like it's all fresh and happy, but never actually syncs.  

    0
    Comment actions Permalink

Please sign in to leave a comment.