Data lost while sync between devices

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MING-HSIEN TSAI

• July 04, 2019 00:01
• Edited

First, let me state that I don't recall this happened before the WorkFlowy's major surgery.

Recently, I encountered "data lost" while using WorkFlowy between devices. Let's say I have a iPhone and a computer. The following steps might cause lists I created on the iPhone lost:

1. Create several lists in WorkFlowy web app
2. Open WorkFlowy on the iPhone to create lists withing the same list while using WorkFlowy web app

Sync takes time so when doing step 2, the syncing not done yet, when its done, the new lists I created on the iPhone lost. In the past week, I encountered this problem several times.

BTW, I have more than 10000 lists in my WorkFlowy.

In the past, I can just pick up the phone, open WorkFlowy and start typing. I have no worry about losing lists.

WorkFlowy is a wonderful tool and I kind of count on it to get job done. Thank you WorkFlowy team and look forward to see the sync problem gets fixed.

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  Frank (Workflowy Support)

  • July 09, 2019 00:01

  Can you write to us directly at help@workflowy.com? We can help you troubleshoot more specifically that way. Thanks.

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