Difficulty dragging bullet under a heading.
AnsweredDifficulty dragging bullet under a heading.
ALT + SHIFT + Arrow keyboard - won't work and dragging the bullet under a category is not working either. My indenting is not working, this functionality seems to have stopped working.
Can someone help me?
My specs:
1. Google Chrome is up to date Version 76.0.3809.100 (Official Build) (64-bit)
2. Operating system: Windows
3. Laptop
Thanks!
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Strange, no one else is reporting this issue. Perhaps something else is going on. Are you trying to drag into a shared-list by chance? Would you mind writing to us at help@workflowy.com and telling us more details and we can troubleshoot with you directly. Thanks!
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I am also having problems dragging bullets. It stopped any visual indication the bullet is hovered between items. Instead, it toggles the dropdown arrow of either the item above or below where you are trying to place it. Also, when I release click+hold, the "grabbed fist" icon for the arrow remains. I have to hit escape for it to drop.
In addition, I can no longer click on a bullet to 'zoom in,' making that bullet the new page header.
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I have the same problems for a while:
- Indent doesnt work
- Dragging items wont work
It comes and goes. F5 or Shift F5 doesn't solve it, only sign-out/sign-in works.
Really annoying bug as it relates to the basic functionality.
Browser: Versie 75.0.3770.142 (Officiële build) (64-bits)
Device: Windows 10, several versions.
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Hi folks,
This is a tough one to isolate. Thus far, from this thread I see it's on Mac and Windows... specifically on Chrome. That's a very wide net and a small handful of folk have brought it up in the space of 2 months.
Has anyone here had success using Safari or Firefox on the same operating system/ desktop? Just trying to get a handle on this and narrow things down.
BTW, I've only just now started following this thread. I've just been given "official" access here and I'm using a previously existing account... so responses that were previously from Lee appear as if it was myself.
I'll keep a close eye on this and bring it up with Jesse... BUT... I need to be able to reproduce this bug under specific conditions before it can be tackled.
I'm assuming that those who have posted here have since updated their Chrome version... so I'm going to need to verify from scratch again:
- Chrome version
- Operating system: Mac/ Windows/ Linux
- Laptop/ PC model
- Is this a Chrome thing? Have folk had success w/ other browsers (Firefox, Safari, Opera...)
Thanks Lori!
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Hi Frank,
Also e-mailed you with a recording of it with console open.
My specs:
Chrome version: 76.0.3809.100 64 bits.
OS: Windows 10 pro, version 1903, build 18362.295
Also have the same thing on laptop with Win10 entreprise using chrome.
Doesn't occur on Edge or Safari, seems to be isolated to chrome - which narrows it down ;)
Hope this helps, let me know if there's something I can do to help narrow the bug down.
Cheers,
Jim.
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Hi Jim and Lori,
Would you mind deactivating all your Chrome extensions and refreshing your WorkFlowy tab to see if something might be interfering? I have found multiple unrelated-to-WorkFlowy Chrome extensions which have interfered with the proper running of WorkFlowy. Sometimes they do things like hijack keyboard shortcuts.
Here's a great extension that toggles all extensions in use on/off:
https://chrome.google.com/webstore/detail/disable-extensions-tempor/lcfdefmogcogicollfebhgjiiakbjdje
Thanks!
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