WF not loading - stuck on launch animation

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Adam Pearson

• May 13, 2019 23:12

iPad Pro 12.9

latest WF iOS beta

WF does not progress beyond the loading animation.

This behaviour is not an uncommon occurrence.

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  Adam Pearson

  • May 13, 2019 23:19

  Have deleted and reinstalled. Same behaviour.

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  Adam Pearson

  • May 14, 2019 00:40

  Deleted beta and installed App Store version

  Now works, although again, the loading screen was up for a long time before the outline appeared.

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  Frank (Workflowy Support)

  • May 14, 2019 22:18

  We have a new iOS coming out tomorrow with some optimizations that perhaps might help a long load time.

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  Adam Pearson

  • May 15, 2019 02:35

  build 182 not loading successfully on iphone 6S - still stuck on loading screen

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  Joshua S Levin

  • July 05, 2019 18:29

  I get an endless loading screen. I can access on phone and PC. I have tried removing the app and reinstalling. I have tried shutting down the Ipad. I have tried waiting an hour on the loading screen. 

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  Marek Cevelicek

  • July 08, 2019 12:31

  iphone app - stuck on load. I have the same behavior here on iphone, ios v9. This happens after last upgrade to version 3.4.1 (1.7.2019). Even web version in Safari stuck on load. This is weird. ipad version thah were not updated works fine.

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  Dave

  • July 11, 2019 11:05

  I can report the same issue (stuck on loading screen) on 3.4.1 on an iPhone 6s, iOS 12.1.4

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  Frank (Workflowy Support)

  • July 11, 2019 14:48

  We have a bug right now on the older iOS systems. We are actively working on fixing it. If you update your iOS, it will help. Or you can use the browser in the interim. Our apologies.

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