Unexpected scrolling can occur when expanding/collapsing bullets

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Martin

• April 15, 2019 10:37

I expect that the portion of the page up to (and including) the line I'm expanding/collapsing will stay put when I do that and any change in its length will occur below. However, in Web/Windows, sometimes this isn't the case and the page is scrolled up or down upon expanding a bullet so that the cursor needs to be re-aligned with the arrow to collapse (or the other way round). This makes it a major pain to look through lists where every line needs to be expanded and then collapsed again one by one. The amount and direction of scrolling doesn't seem to follow any discernible logic.

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  Frank (Workflowy Support)

  • April 17, 2019 20:56

  What browser are you seeing this happen on? Does it happen for you on other browsers?

  Thanks!

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  Martin

  • April 22, 2019 13:01

  It happens both on Chrome and Windows app. I don't have any other browsers readily available to try.

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  Martin

  • November 05, 2019 08:28

  This is still not solved.

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  Frank (Workflowy Support)

  • November 05, 2019 16:50

  Hi Martin,

  I don't see the "unexpected scrolling" behavior that you are describing when expanding items in Chrome/ Windows. Maybe I'm not understanding the dynamic? Would you by any chance be able to record your screen and post a link?

   

  ~ Frank

   

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  Martin

  • November 07, 2019 08:35

  Hi!

  This behavior is very intermittent. I'll try to spot it the next time it occurs and make a screencast.

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  Martin

  • February 06, 2020 07:00

  Hello! 

  Here's a screencast https://youtu.be/FxFgcyGv_UI You can see the unexpected "jumping" more towards the beginning and end of the video.

  I had postponed uploading this since I hadn't experienced this behavior in the meantime but it occurred again today so I decided to do it.

  Martin

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  Frank (Workflowy Support)

  • February 06, 2020 16:35

  Hi Martin,

  Thank you for taking the time to make a screencast! Much appreciated!

  Curiosity... do you have any completed items in the bullets that cause this jumping behavior (toggle your completed items to visible)? Is it always the exact same bullets that do this, or does this change when you relocate the bullets in question?

  ~ Frank

   

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  Martin

  • February 07, 2020 07:17

  Hi!

  I don't think I've ever had completed bullets nearby when this occurs. 

  Usually (as seen also in the video) I tend to find one specific bullet that can behave this way repeatedly. 

  Next time I can try out what actions will cause it to revert to normal.

  Martin

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