Unable to login on Firefox

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8 comments

  • Avatar
    Lee Granas

    It's not you, this is our fault! We are actively fixing this, I'll update you when it's resolved. Sorry about that. It's a Firefox specific issue.

  • Avatar
    Lee Granas

    This is now fixed! Sorry about that.

  • Avatar
    Hans-Ulrich Teufel

    I still have the problem that I cannot login at all using firefox (2019-02-28, firefox 65.0.1 (64-Bit)). Has the fix been rolled out already?

  • Avatar
    Siddhartha

    I'm still facing the issue too.

  • Avatar
    Lee Granas

    Thanks for letting us know. 

    Does the login fail for you on workflowy.com/login

    What about when you go to workflowy.com directly?

    Tell us more about how it is failing (what are you seeing)?

    Thanks!

  • Avatar
    Hans-Ulrich Teufel

    1. Having to login to be allowed to comment when login does not work...

    2. noreply mail address for support related mails? Also not very nice. Especially if see above.

    3. Problem happens on every login page I have seen, including workflowy.com/login

    4. Last thing happens is the successful ajax_login request, then the page stays forever:

     

     

    5. Happened in Chrome this morning as well.

    6. Found out the reason: when deactivating uBlock Origin on the page the login works. These are the problematic requests:

    (index):107 GET https://cdn.amplitude.com/libs/amplitude-4.1.1-min.gz.js net::ERR_BLOCKED_BY_CLIENT
    (anonymous) @ (index):107
    (anonymous) @ (index):107
    (index):7 GET https://js-agent.newrelic.com/nr-1118.min.js net::ERR_BLOCKED_BY_CLIENT

    Good bye.

  • Avatar
    Paul Wessel

    I'm a new user.  Had the same problem logging in using Firefox.  Unblocked in Ublock and immediately got in.

     

  • Avatar
    Lee Granas

    This is now fixed!

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