Desktop app keeps prompting for login password

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8 comments

  • Avatar
    Lee Granas

    Sorry to hear that. I'm hoping our update tomorrow will fix this. If not, let me know! You can write to us at help@workflowy.com Thanks!

  • Avatar
    Clarice luo

    Hey there, 

    Just wanted to add on that I'm also facing the exact same problem. I'm on MacOS Mojave V10.14.1 and running the Desktop app. I can't update anything on the app at the moment as it keeps showing the pop-up prompt, and the word 'Saving...' remains stagnant the whole time on the top right-hand corner.

    I do hope this gets solved soon. 

  • Avatar
    Lee Granas

    We just launched a new Desktop app. Any better?

  • Avatar
    Christopher

    I went into chrome://extensions and and updated Workflowy, but to no avail; it's still on v1.14 and login is still broken.

  • Avatar
    Lee Granas

    Get the newest Mac Desktop version here: https://workflowy.com/downloads/mac/

  • Avatar
    Christopher

    Unfortunately security policy means I can't use this app on my work machine without much bureaucracy.  (Chrome apps are allowed unless they're on a blacklist; native apps must be whitelisted).

    Oh, and AFAICT the new desktop app is yet another Electron app, and *I already have one instance of Chrome running, I do NOT need a second one*, so, sorry: this is not a good alternative.

    Please fix login in the Chrome app!

     

  • Avatar
    Clarice luo

    Hi there Lee Granas, thanks for your response.

    I deleted the old app, re-downloaded it from the link you provided - and it works! It looks a whole lot prettier as well and I'm loving the opening up of the letter tracking, to me it looks cleaner and more readable.

    Congrats on the revamp and rebuild of the code. 

  • Avatar
    Lee Granas

    Clarice- great news! Enjoy

    Christopher- ah, didn't realize you were on the Chrome app. We don't actually currently support the Chrome app. It's been something we had to cut since we have such a small team (3 developers). We were just recently discussing trying to bring back some support for that. If that happens, I'll let you know. Our apologies.

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