iOS: Randomly resets to default keyboard

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David Perry

• October 27, 2018 14:09
• Edited

I use the Swype keyboard. Quite frequently, the keyboard will switch back to the native default keyboard. I've tried to pin down conditions for reproduction but it seems quite random. It most often happens when creating a new bullet/line, but I'm pretty sure it has happened without doing so, possibly tied to switching between apps. This is a very frustrating experience since it forces me to change my typing habits or switch keyboards often, which is already clunky.

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  David Perry

  • October 27, 2018 14:54
  • Edited

  I've actually narrowed down repro steps to induce this behavior, though I don't think this is the only way to induce it. 

  1. Create a few line items in Workflowy

  2. Switch to a custom keyboard.

  3. Tap on an existing line other than the one you're currently at, then another, and so on. Eventually it will switch to the default keyboard. Speed of tapping may be a factor.

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  Frank (Workflowy Support)

  • October 31, 2018 16:38

  Thanks, we'll look into fixing this! Appreciate the steps!

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