Windows 10 app automatic update problem

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Xiaoya Dou

• August 16, 2018 21:40

 Hi,

Today when I use the app, it tells me to restart to use a new version. When I restart (not to install anything, just close it during breaks), it tells me "entry point not found". So every time I want to open the app, I need to re-install the old version.

I found some previous posts about similar problems, but I didn't experience the problem until today.

Thank you,

Xiaoya

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• 

  Frank (Workflowy Support)

  • August 21, 2018 00:15

  We have a new version coming out tomorrow that should fix this. Let me know if it still happens after tomorrow. Thanks!

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  Xiaoya Dou

  • August 22, 2018 15:33

  Hi Lee,

  Thank you for the prompt update.

  It seems that the problem does persist on my office computer. But I have never experienced it on my home computer.

  Here's the complete message:

  WorkFlowy.exe - Entry Point Not Found

  The procedure entry point
  ?open_osfhandle@node@@YHA_JH@Z could not be located
  in the dynamic link library
  C:\Users\myaccount\AppData\Local\Programs\WorkFlowy\WorkFlowy.exe

  Hope this is helpful.

  Thank you,

  Xiaoya

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