Client's not syncing accurately

Completed

Follow

Dorian Sokolovsky

• August 03, 2018 02:00

Hey team

I searched the other bug threads and didn't see this so posting a new one, apologies if this was brought up already.

I am seeing inconsistent syncing across different clients that I use. For example, the first image is Workflowy beta on Mac desktop which you'll see is missing August and related sub-bullets which appear in the Worklofwy web beta and in Workflowy legacy web.

Is this a me problem or is there a delay or are the clients not syncing information accurately for the beta (or maybe just desktop)?

 

1

• 

  Frank (Workflowy Support)

  • August 03, 2018 06:12

  Hi there.

  Our apologies. We had a bug today where the Desktop app doesn't sync when first launched. If you log out and log back in, your data will re-sync.

  We are actively fixing this ASAP and I will report back when it is fixed.

  Thanks,

  Lee

  1

  Comment actions Permalink
• 

  Dorian Sokolovsky

  • August 03, 2018 14:53

  Thank you so much Lee for taking a look!

  0

  Comment actions Permalink
• 

  Adam Berenzweig

  • August 03, 2018 15:52

  I'm seeing this too since yesterday, but the Android app is the side not syncing. It says it's synced (Settings > "synced just now", even when I click Sync Again), but several recent changes made on the web app aren't reflected in the mobile app.

   

  0

  Comment actions Permalink
• 

  James Mehorter

  • August 06, 2018 13:52
  • Edited

  I can verify logging out/back into the Mac desktop app fixed this for me—I now see changes syncing properly.

  0

  Comment actions Permalink
• 

  Frank (Workflowy Support)

  • August 06, 2018 23:50

  We got this fixed properly today. Thanks all for your patience.

   

  0

  Comment actions Permalink

Please sign in to leave a comment.