Client's not syncing accurately

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5 comments

  • Avatar
    Lee Granas

    Hi there.

    Our apologies. We had a bug today where the Desktop app doesn't sync when first launched. If you log out and log back in, your data will re-sync.

    We are actively fixing this ASAP and I will report back when it is fixed.

    Thanks,

    Lee

  • Avatar
    Dorian Sokolovsky

    Thank you so much Lee for taking a look!

  • Avatar
    Adam Berenzweig

    I'm seeing this too since yesterday, but the Android app is the side not syncing. It says it's synced (Settings > "synced just now", even when I click Sync Again), but several recent changes made on the web app aren't reflected in the mobile app.

     

  • Avatar
    James Mehorter

    I can verify logging out/back into the Mac desktop app fixed this for me—I now see changes syncing properly.

  • Avatar
    Lee Granas

    We got this fixed properly today. Thanks all for your patience.

     

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