email URL links not working

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    Frank (Workflowy Support)

    Thanks for reporting this. We'll look into it.

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    WorkFlowy Support

    Hi Rol! We just looked into this a little, and it sounds to me like this is bug in how Gmail handles links, not in WorkFlowy. They just released a major new version of Gmail, so it seems quite possible there are issues with that that aren't resolved yet? Can you make sure you have the latest version of gmail? 

    One way to test if it is an issue in WorkFlowy is:

    1) Copy the link from gmail, paste it in a non-workflowy notepad

    2) Paste it into workflowy

    3) Press and hold to copy it out of workflowy

    4) Paste it into the non-workflowy notepad

    5) Check that it the links are the same. If they aren't, it's likely a WorkFlowy bug. If they are the same, it isn't a WorkFlowy bug

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    rawbytz

    I can confirm this is 100% a gmail issue. Gmail's url format changed with the new update. The web version updated the code to automatically resolve old links (so they open properly in new gmail).  Both the iOS and Android gmail apps have yet to be updated to redirect links properly. 

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    Rol Fessenden

    Thanks.

    As an aside, is there any way to get the URL of a gmail email from the mobil version of gmail? Drives me crazy!

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    rawbytz

    The apps are locked down tight.  You can get a url by opening gmail in a mobile browser, but it's a mobile version of the old url format. That could, in theory, get converted to the old web format with a bookmarklet... convoluted to say the least. 

    My workaround is simply this: copy the gmail subject text, then paste into a WorkFlowy note. Then I search gmail for that text. 

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    Rol Fessenden

    That's a good idea, I'll try it. Thanks. I don't understand why they are so tight about this, especially since it is available on any pc/Mac browser. What appears when I use the ios browser is a "smartlabel" that does not look at all like the url on my Mac.

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    dizzi

    Im reopening this.

    As of today, I suddenly can't use email URL links that have been pasted into my Workflowy app on Mac desktop. They all look like this:

    message://%3C3F6657D6D5641641AFD6066681DA17DF0111B625@as-ic-sbs01.AS-IC.local%3E

    And in the past, clicking on that line would open the linked message in Mail. Now, it creates an empty new email in Mail, with this

    3F6657D6D5641641AFD6066681DA17DF0111B625@as-ic-sbs01.AS-IC.local

    in the 'To:' field. 

    Argh, I have LOTS of email URL's in my Workflowy, which I have parked there as a reference to something e.g. I might have a note that says 'more info on project X is in this email' followed by such a link, now broken. 

    I should also point out that if I copy & paste the entire link into Safari URL field, it opens Mail and asks me "Do you want to allow this page to open “Mail.app”?" after which the correct email is located and opened. 

    This tells me that it is WF that is mishandling the info? Any advice? The ability to store email URL's into WF is one of the reasons I use it! 

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    dizzi

    ..one more addition to my email URL query: the URL links to Evernote notes continue to work ok - clicking on it in WF opens the relevant note in Evernote. Thanks. 

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    Frank (Workflowy Support)

    Thanks for letting us know, we'll look into this ASAP and report back.

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    Frank (Workflowy Support)

    I believe this is now fixed.

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    dizzi

    Thanks Lee but it is not. Same as before. It doesn't treat the first bit  (message:// ) as part of the link... So I'm having to copy and past the whole string into the browser which then correctly locates the linked email.

    This additional workaround makes me use Workflowy a lot less, as I was relying heavily on this functionality - it was a seamless linking of emails and workflow lists :(  

     

     

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    Frank (Workflowy Support)

    Thanks, we'll look into this once again.

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    Jan Pekar

    I have the same problem with thunderlink

    It generates urls like

    thunderlink://messageid=dX{.aqHN.3fA8YrB5KRr.1Sczui@domain.com

    and workflowy will take part of the message and creates link from email-like part and it is mailto: link.

    It disables previous functionality, that I was able to instruct my browser, to open thunderlink:// protocol and handle it correctly (directly open mail in my thuderbird)

     

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