Windows app disappearsAnswered
I've downloaded the Windows app twice and both times it disappears after one day. Any suggestions why that may be so?
What do you mean by "disappears"? Is the WorkFlowy launch icon vanishing? Or the WorkFlowy window? Or the exe itself?
Does this have anything to do with virus-detection software that might be unsure of a new exe?
For more help troubleshooting this, write to email@example.com
Have the same problem: Icon and Workflowy both disappear after I click "A new version of Workflowy is ready to use. Just restart to use it." Maybe because I have a Dutch version of Windows 10 and the install-path doesn't take this into account?
Update: The exe is missing in \AppData\Local\Programs\WorkFlowy\WorkFlowy.exe where I do see the Uninstall Workflowy exe.
So I re-install via the Workflowy-Installer that I have downloaded manually and after starting it up it works, but I keep getting the "A new version of Workflowy is ready to use. Just restart to use it." notification.
Even after simply closing the Windows 10 app, everything disappears from the directory, except the Uninstall Workflowy exe.
My windows app disappeared too.
A message appeared in the app saying that a new version of the app was ready to be used, I just had to restart the app. I restarted the application, and the app disappeared.
I donwload again two more times, but the same problem occurred. Installs normally, works fine, but then that message appears again. When I close the app it disappears. Using the portuguese (Brazil) version.
I'm using the site version now.
Same issue here....I've emailed firstname.lastname@example.org, so we'll see what they say.
Our apologies. We accidentally pushed a build of the Desktop app yesterday that broke for everyone.
If you'd like to reinstall a working version you can use this link: https://github.com/workflowy/desktop/releases/download/v1.0.15/WorkFlowy.exe
We will let you know as soon as this situation is resolved.
Again our sincere apologies and we appreciate your understanding and patience.
Note: Alan's original post 6 days ago was about the app disappearing was due to his specific Virus Software deleting it.
Thanks and more as we know it.
The Desktop app is now fixed.
If you have any trouble, just reinstall from this link: https://workflowy.com/downloads/windows/
Thanks for your understanding!
Are you still having this issue? If so, please write to email@example.com and we can try to troubleshoot this with you. Sometimes an external monitor can create a "ghost" screen.
Miguel- this is related to a bug with Electron-Builder https://github.com/electron-userland/electron-builder/issues/2514 so it is out of our hands for now unfortunately.
So is this still not fixed? I installed Workflowy on my computer a few weeks ago, and it has just disappeared.
I have checked and there are still references to it in the registry, but the app has just gone. I tried to download it again to reinstall, but now Windows Defender is warning me against it.
What is going on?
just to pull these threads together:
Not sure if the defender warning is related to the app disappearing...
You can push through the warning by clicking on "more information" and powering through the install. We are aware of this issue and are trying to resolve/ get in touch with Microsoft. In the meantime, WorkFlowy is safe to install...
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