Pop-up warning Keeps appearing when Using Mac Desktop version of Workflowy

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Katherine

• May 02, 2018 17:57

Hi, I'm using Workflowy Desktop on a Mac running  OS 10.13.4.   My version of Workflowy is 1.0.12.

I've never had problems before but today I keep getting a warning pop-up with the following information.  Why and what can I do to fix this?

Uncaught Exception: Error: net::ERR_CONNECTION_RESET

Thanks,

Kate

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• Official comment

  

  Frank (Workflowy Support)

  • May 09, 2018 22:51

  Hi Kate,

  Sorry to hear about this problem.

  Things to try:

  * Clear your browser cache (sometimes it conflicts with WF on the Desktop)

  * Restart your machine

  * Reinstall the Desktop Mac version https://workflowy.com/downloads/mac/

  If none of that helps, please write to help@workflowy.com for more assistance.

  Thanks!

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