New text hidden behind keyboard

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9 comments

  • Official comment
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    WorkFlowy Support

    How do you get into this state? Is it basically that if you keep adding text, such that it goes off screen, it doesn't scroll into vew? Or another way?

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    Floor

    If I add some new bullets in an existing list then it often scrolls off the screen and gets obscured by the keyboard.

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    Floor

    Btw: I am using the 10.5’ iPad Pro with the latest iOS version (11.2.6).

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    audrey

    You can turn on screen record (in the control panel settings on your iPhone settings) and then record the problem and send a video - if Workflowy accepts videos.

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    Jason Preston

    I think this might be related or the same bug -- using the app on an iPhone X if I am drafting a note, the keyboard ends up covering the current cursor position. 

    Here's a screenshot:

     

    You can see the cursor is the blue line floating in the off-white space with indent and keyboard controls. If it's different and you'd like me to submit a new but, I am happy to do that. 

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    David B

    Same problem on my iPhone 6.  Tick the box for a note, can type OK but once the space is filled it doesn't scroll up from the keyboard.  Same accessing an existing note, sometimes goes to end of text, sometimes doesn't.  Trying to scroll the text up with finger just closes the note.  Unusable, have gone back to the old web app which works just fine.

  • Avatar
    Lee Granas

    Thanks for reporting this. This bug is now fixed in the latest iOS update.

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    Jason Preston

    It's true, that bug is fixed! However, now when I tap the screen in order to scroll "up" on my longer note, to look at what I've written previously, it "closes" the note -- so I am only able to see the most recent part of my writing. Let me know if a video would be helpful and I'll see if I can produce one...

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    Lee Granas

    Interesting, thanks for letting us know. We'll take a look at that.

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