Workflowy desktop app won´t open

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Jørgen H. Skatland

• January 11, 2023 08:55

Suddenly, my workflowy desktop app won´t open. It just loads forever.

I have tried to delete and reinstall. I have also updated the operative system (Mac, to Ventura).

Nothing seems to work. Workflowy in the browser seems to be working fine, same with iOS.

 

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  Brian Cooper

  • January 11, 2023 13:20

  This is happening for me as well and began yesterday, probably around 4 - 5pm EST. MacOS Monterey 12.5.1 - Workflowy shows the "loading" animation indefinitely. Also tried a delete & reinstall but no improvement. Currently working out of the browser instead, but it's not ideal as I've lost various keyboard remappings via Better Touch Tool.

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  Frank (Workflowy Support)

  • January 11, 2023 19:27

  Hi folks!

   

  Would you try the following?:

  Activate developer tools in the Mac app:

  1. View tab at the top of the interface > Toggle Developer Tools (option command i)
  2. Go to "Application" tab at the top of the new window (this may not be visible. You may need to click the >> to reveal a drop down)
  3. Click "Storage" button > Clear site data
  4. Quit Workflowy App
  5. Open Workflowy and it should open with login screen 

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  Brian Cooper

  • January 11, 2023 20:15

  That worked for me, thanks!

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  Jørgen H. Skatland

  • January 12, 2023 05:36

  Still not working for me.

  I followed the procedure and got to the login screen (which was new), but end up in eternal loading again.

  Web application still working fine.

  Other suggestions?

  Thank you in advance,

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  Jacques Babin

  • January 12, 2023 12:18

  Same problem with the app on iPad…

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