Comments

10 comments

  • Avatar
    Frank (Workflowy Support)

    Hi Matt,

    Would you try deleting the app and reinstalling from the App Store?

     

    0
    Comment actions Permalink
  • Avatar
    Earl N. Richardson

    Frank, I'm having an identical problem.   WF worked fine in my iPhone 13 until yesterday.  I followed your advice to the above poster.  I deleted the app then reinstalled it, but now, WF won't open at all.  I get that same scrolly display we normally get when WF normally opens on an iPhone, but after that, nothing.  That scrolly display just continues forever.   So right now, WF on my iPhone is totally dead.  Could this be somehow related to the latest release of WF, 4 days ago?  Any help appreciated.  Thanks!

    0
    Comment actions Permalink
  • Avatar
    Charles Fitzgerald

    I have seen same behavior on two different iOS devices, with different iOS versions. Deleting, reinstalling fixes it, then same thing happens a couple days later. Gets wedged on the boot screen animation. Been going on for more than four days.

    0
    Comment actions Permalink
  • Avatar
    Jacques Babin

    Same problem on my iPad…

    0
    Comment actions Permalink
  • Avatar
    Charlie

    App does not load on iphone or ipad. Same behavior as described above. 

    I see that there has been no recent response from WF. And the only other response from WF does not work (remove and reinstall app).

    Kind of disappointing that WF is not addressing this. Kind of a deal breaker. Is WF still actively developing this app or have they gone on to something else?

    0
    Comment actions Permalink
  • Avatar
    Charles Fitzgerald

    After a couple months without this issue, it hit two devices within 48 hours. Wedges on the load animation. Deleting and reinstalling app fixes but I shouldn't have to do that. Have you identified the bug?

    0
    Comment actions Permalink
  • Avatar
    Abigail G Penglase

    I'm also encountering this issue, haven't been able to open the app successfully on my iPhone (ios 14.4) for the past few months, it just gets stuck on the loading screen. I've deleted and reinstalled the app numerous times, but it hasn't resolved the issue even temporarily.

    I really love this tool and use it frequently, so it's very frustrating to not be able to access it away from my laptop.

    0
    Comment actions Permalink
  • Avatar
    Charles Fitzgerald

    Still seeing this issue. Getting really, really annoying. What is status on this?

    0
    Comment actions Permalink
  • Avatar
    matt bernstein

    I've been struggling with this problem for a while and finally got fed up and switched to Dynalist. Same functionality... but it works.

    0
    Comment actions Permalink
  • Avatar
    Charles Fitzgerald

    This is a serious issue and there is no response. Have you guys repro-ed this? Do you have a plan to fix? Having to reinstall the app every day or two is not something I'm willing to pay to do.

    0
    Comment actions Permalink

Please sign in to leave a comment.