2FA Not Working?

Follow

Adam Wolinsky

• December 26, 2022 16:16

Hi, this morning I got a message on my iPhone WorkFlowy App that “Your current login has expired”. Multiple attempts at using Authy and recovery codes only temporarily work. It accepts my code but then loops back to saying my login has expired. I was able to enter this Zendesk account using recovery code without a problem. I never logged out on my iPhone. As long as you never log out it shouldn’t expire correct? Thank you for your help, Adam

3

• 

  Aaron Lawson

  • December 26, 2022 20:57

  I am having the same problem, and I need this fixed ASAP. I have a business need to be able to access my workflow account away from a computer, and this is causing serious disruption!

  1

  Comment actions Permalink
• 

  ChikaraMike

  • December 27, 2022 08:53

  Happening for me over the last 24 hours on all iOS devices.  Tried logging out completely, force quitting the app, and rebooting but still no success.   Continues to log me out every time I open the app.  Appears to be working ok from mac desktop app. 

   

  1

  Comment actions Permalink
• 

  Joseph C Johnson

  • December 27, 2022 13:32

  Same here, but I’m not using 2FA. Both my iPad (iOS 15) and my iPhone (iOS 16) using the latest version of the Workflowy app are experiencing this issue. No problem using Workflowy in Chrome on my iPad.

  1

  Comment actions Permalink
• 

  Alex Chng

  • December 27, 2022 13:58
  • Edited

  Same here, started experiencing this issue 24 hours ago, approximately 6pm GMT+8. My observation is that desktop apps on Windows and MacOS are not affected so far, the sessions remain logged in. My iOS devices are all affected, both iPhone and iPad. Both are on iOS 16.2 and I am using 2FA. 

  1

  Comment actions Permalink
• 

  Gordon Baldock

  • December 27, 2022 14:41
  • Edited

  I too have the same problems in the past 24 hours with the iPhone & iPad Workflowy apps constantly timing out instantly. Please make this a high priority to fix. 

  1

  Comment actions Permalink
• 

  J Vincent Wisser

  • December 27, 2022 15:07

  I am having issue of getting logged out / timing on both ipad and my android phone. Thank you for you attention to this matter (I started using MFA - did not alleviate the problem). 

   

  1

  Comment actions Permalink
• 

  Frank (Workflowy Support)

  • December 27, 2022 15:35

  Hi folks,

  Sorry for the bug! We're looking into this as we speak!

  1

  Comment actions Permalink
• 

  J Vincent Wisser

  • December 27, 2022 18:05

  Thank you for communicating.

   

  JVW

   

  0

  Comment actions Permalink
• 

  Frank (Workflowy Support)

  • December 27, 2022 19:09

  Hi folks, 

  Could you try again? We've just fixed an issue...

  0

  Comment actions Permalink
• 

  Gordon Baldock

  • December 27, 2022 19:27

  I'm now OK with iPhone and iPad Workflowy apps not timing out. Logging back in is fine as well.

  0

  Comment actions Permalink
• 

  J Vincent Wisser

  • December 27, 2022 20:09

  Thank you for your work! my ipad and android phone workf local apps seem to be working :)

  0

  Comment actions Permalink
• 

  Aaron Lawson

  • December 27, 2022 21:50

  I'm back in now, thanks!

   

  0

  Comment actions Permalink
• 

  ChikaraMike

  • December 28, 2022 04:59

  Seems to be working!  Thanks

   

  0

  Comment actions Permalink

Please sign in to leave a comment.