2FA Not Working?

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13 comments

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    Aaron Lawson

    I am having the same problem, and I need this fixed ASAP. I have a business need to be able to access my workflow account away from a computer, and this is causing serious disruption!

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    ChikaraMike

    Happening for me over the last 24 hours on all iOS devices.  Tried logging out completely, force quitting the app, and rebooting but still no success.   Continues to log me out every time I open the app.  Appears to be working ok from mac desktop app. 

     

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    Joseph C Johnson

    Same here, but I’m not using 2FA. Both my iPad (iOS 15) and my iPhone (iOS 16) using the latest version of the Workflowy app are experiencing this issue. No problem using Workflowy in Chrome on my iPad.

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    Alex Chng

    Same here, started experiencing this issue 24 hours ago, approximately 6pm GMT+8. My observation is that desktop apps on Windows and MacOS are not affected so far, the sessions remain logged in. My iOS devices are all affected, both iPhone and iPad. Both are on iOS 16.2 and I am using 2FA. 

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    Gordon Baldock

    I too have the same problems in the past 24 hours with the iPhone & iPad Workflowy apps constantly timing out instantly. Please make this a high priority to fix. 

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    J Vincent Wisser

    I am having issue of getting logged out / timing on both ipad and my android phone. Thank you for you attention to this matter (I started using MFA - did not alleviate the problem). 

     

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    Frank (Workflowy Support)

    Hi folks,

    Sorry for the bug! We're looking into this as we speak!

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    J Vincent Wisser

    Thank you for communicating.

     

    JVW

     

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    Frank (Workflowy Support)

    Hi folks, 

    Could you try again? We've just fixed an issue...

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    Gordon Baldock

    I'm now OK with iPhone and iPad Workflowy apps not timing out. Logging back in is fine as well.

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    J Vincent Wisser

    Thank you for your work! my ipad and android phone workf local apps seem to be working :)

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    Aaron Lawson

    I'm back in now, thanks!

     

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    ChikaraMike

    Seems to be working!  Thanks

     

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