Iphone is not loading workflowy

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Meshak Drew

• October 18, 2022 22:40

I cannot load my workflow on my iPhone. I cycles in loading mode.  I turned my phone off and back on.  Still the same. 

I didn't realize how dependent I am no this app.  :) 

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  Roy Jeong

  • October 18, 2022 22:52

  Came here to report the same thing. Just stays stuck on loading screen

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  Meshak Drew

  • October 18, 2022 22:54

  I deleted the app from phone and reinstalled it.  That worked. 

   

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  Jon Olav Eikenes

  • October 19, 2022 06:10

  Same here. Stuck on loading animation

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  Caroline Carlsmith

  • October 19, 2022 14:02

  I’m also having the same issue. If I delete and reinstall, do I risk losing my data?

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  Meshak Drew

  • October 19, 2022 15:32

  I am 99.9% sure that all your data is on the server. I didn’t lose any when I deleted my app and reloaded it

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  Frank (Workflowy Support)

  • October 19, 2022 15:53

  Hi folks, 

  We're working on fixing this bug... but for now you can delete and reinstall – as long as you were online when you last added data to the mobile app... and not offline. You can check to see whether your latest changes are on workflowy.com.

  In my case, I was able to load WorkFlowy without deleting and reinstalling by closing out the app and re-opening several times. This may or may not work for you and it may be time consuming.

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