Start a conversation

How do I start a conversation?

You can start a conversation by replying to a mention or by creating a new conversation from scratch.

Note: Replies are not sent automatically and no-one can see your reply until you publish it. Unpublished replies are automatically saved as 'Drafts' you can access from the sidebar.

Replying to a mention

You can reply to any mention to start a conversation, whether you're mentioned or not.

There are two ways to do this.

Note: When you create a reply, the person that created the mention and anyone else mentioned will be automatically added to the conversation and they'll receive a mention of the conversation.

By hitting enter

1. Locate a mention you want to reply to
2. Click anywhere in the mention
3. Hit [Enter] to start drafting a reply and start a conversation
4. Write your reply
5. Click 'Publish' or hit the keyboard shortcut

By using the 'Reply' button

1. Locate a mention you want to reply to
2. Hover over that mention
3. Click on the 'Reply' icon that appears
4. Write your reply
5. Click 'Publish' or hit the keyboard shortcut

Note: You can also just click the 'Reply' link above any mention to create a reply

Start a new conversation

If you simply want to start a conversation and don't have a specific item you want to comment on, you can start a new conversation from the sidebar. Conversations you create this way will be placed at the bottom of your Team Space.

To create a blank conversation

1. Open the sidebar if it's not already open
2. Navigate to your Team Space
3. Click on the 'Start a conversation' icon next to your Team Space name
4. Add the names of the team member you want to converse with using the @ symbol
5. Write your message
6. Click 'Publish' or hit the keyboard shortcut

To start a conversation with a specific person

1. Open the sidebar if it's not already open
2. Navigate to your Team Space
3. Expand the 'PEOPLE' section
4. Click on the 'New conversation' icon next to the person's name
5. Write your message
6. Click 'Publish' or hit the keyboard shortcut